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Boyz14th's avatar
Boyz14th
Seasoned Newcomer
16 hours ago

Bug: 7 wins in RTTF League but Cup entry stuck at 6/7

Hi EA Team,

I am experiencing a progression tracking bug that is preventing me from entering the RTTF Champions Cup.

As you can see in the first attached screenshot, my Event Status for the RTTF League clearly shows that I have achieved 7 Wins and 6 Losses.

However, when I try to enter the RTTF Champions Cup, the entry requirement tracker is stuck at 6/7 wins, and the game is locking me out of the event (shown in the second screenshot).

Additional context: During my run, I was disconnected from one of the matches (which resulted in one of the 6 losses). I suspect this disconnection might have caused the objective tracker to desync with my actual win count.

Could you please look into this issue and fix my account so I can participate in the Champions Cup? I have attached the screenshots as proof.

Thank you.

live events
objectives
tournament

5 Replies

  • dccrunked562's avatar
    dccrunked562
    Rising Newcomer
    14 hours ago

    Same here. I was hoping it was a bug that would be fixed because I have read several other users with this issue last night..

  • man-1258's avatar
    man-1258
    Newcomer
    13 hours ago

    Same case here, I also had a disconnect on the very first game, I have gone exactly 7 - 7 but it shows as 6/7. PSN: man-1258

  • monsterman1613's avatar
    monsterman1613
    Newcomer
    12 hours ago

    Same issue happened to me. Lost connection after going up 2-0 in the league. Got kicked out due to connectivity issues but nothing happened with my wifi. So unfair bcuz now I won’t be able to access the champions cup.

  • FLIPPER1327's avatar
    FLIPPER1327
    Newcomer
    8 hours ago

    I have the same issue I went 7-7 and it’s stuck saying 6/7 wins please help. 

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