cant connect to EA server

Hi there. If you can connect over a VPN, but not your local internet, that would be an issue with your ISP most likely. Try the troubleshooting steps here. Make sure you power cycle your modem/router and the device you play on. There also are instructions for alternate DNS settings. That should be tried as well. If these don't help, contact your ISP to see if they are noticing any issues preventing you from connecting. Thanks!