Forum Discussion

sopadeposhojr's avatar
sopadeposhojr
Rising Novice
2 months ago

Coins problems

Hi, I have a problem with my coins. 340k disappeared from my account after making a transfer with Theo Hernández. My 340k vanished and were replaced by the 30k from Theo’s transfer. I’ve already spoken with support, and they told me it was reported as a bug and that I should post it on the forum. I’m attaching a screenshot and a clip. Im from xbox series x

4 Replies

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi sopadeposhojr​,

    I'm sorry to hear that your coins have disappeared. That really shouldn't happen, and there is no known bug or something about that.

    Our support team is best equipped to handle such cases, as they can investigate your account and check in our system for the exact transfer and coins removed.