oqkei
4 days agoNewcomer
Disconnect Issue
Hello EA Support Team,
I was playing an Online Draft match in FC26 today. I was leading 5–1 in the first match, and around the 80th–90th minute, I got disconnected from the game unexpectedly. My internet connection was stable, and I didn’t quit the match.
Unfortunately, when I got back, the match was counted as a loss, even though I was winning by a large margin. This feels unfair because I was clearly about to win the game.
Could you please check the match details on my account and fix the result or refund the draft entry for me?
Thank you for your help.