Forum Discussion

erdikber's avatar
erdikber
Newcomer
1 month ago

Erdi

  Hello,   I purchased 2800 FC Points on PlayStation, but they have not been added to my account.   PSN ID: erdi kutay berk Transaction ID: 787058613225605 Date of purchase: Yesterday   I ha...
packs
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
1 month ago

Hey erdikber​,

Just to check; if you look at your purchase in the services screen, does it have a 1 or a 0 next to remaining? You can find it by following these steps:

  • PlayStation®5: Settings > Users And Accounts > Payment and Subscriptions > Games and apps services > GAME. Select the game to display the content.
  • PlayStation®4: Settings > Account Management > Account Information > Service List > GAME. Select the game to display the content.

Recent Discussions