FC 26 Pack Luck is Broken – Zero Promo Cards After Dozens of Opens
EA Support Team & Community,
I’m posting about the extremely unfair drop ratesI’ve experienced in FIFA 26 (FC 26). My account ID is siyzhou0402, and despite opening numerous packs (Ultimate/Team/Promo, etc.), I haven’t received a single promo card. Meanwhile, I’ve seen other players getting multiple promo rewards effortlessly.
This isn’t just bad luck—it feels like a clear imbalance. Promo cards are a key part of the game’s progression, yet my account has been completely excluded from these rewards. I’ve spent time and money participating in promos and opening packs, but the system hasn’t given me anything.
My concerns:
Why has my account (siyzhou0402) received zero promo cards while others get them regularly?Is this a system bug or intentional imbalance?
Can EA review my pack-opening historyto confirm this issue? I’m not asking for special treatment—just fairness.
Will EA address these extreme drop rate disparities?Players shouldn’t feel ignored for engaging with the game.
I enjoy FIFA 26, but this level of unfairness is frustrating. Please investigate and ensure all players have a fair chance at promo rewards.My account deserves the same opportunities as others.
Account ID:siyzhou0402
Issue:No promo cards after opening many packs.
Thanks for your time—hoping for a response.
Hey siyzhou0402 there is no such thing as pack luck or anything like it.
You have the same chance of packing any one item as any other user.
Darko