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efeacarrr's avatar
efeacarrr
Newcomer
10 hours ago

Formal Appeal Against Transfer Ban Case 247807701 Refund Request

Regarding case number 247807701, I formally reject and appeal the transfer ban imposed on my account without any concrete evidence.

 

I have only engaged in buying and selling low-priced players and items within the transfer market, fully using legitimate in-game mechanics. There is no rule violation in my actions.

 

Despite this, I have been accused of coin transfer. However, no supporting data, transaction records, receiving account details, or any technical evidence has been provided.

 

Applying a sanction without evidence is unacceptable and contradicts fair play and account security principles.

 

For these reasons, I request a full and immediate refund of all payments made for FC25 and FC26.

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1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey efeacarrr​, 

    Unfortunately, we aren't able to support account-related or refund requests here on the forums. If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to investigate this for you. Do note that creating an appeal is the only way to have an account action reviewed. 

    In the meantime, once you create an appeal, please keep an eye on your case history page and the ToS team will reach back out once that review is complete. Feel free to include evidence supporting your innocence for the team to review. Thanks!

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