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exxs_22's avatar
exxs_22
Rising Newcomer
25 days ago

Fut error

Hello,

 

I am having a serious issue with my EA FC account on PlayStation.

 

I logged into my usual PSN account, but the game suddenly created a new FUT club for me today (with today’s date as the club foundation date – 2025). I realized this was not my original club, so I restarted the game.

 

After restarting, when I try to enter the game with my main PSN account (the one where my original FUT club is), I now get an error. The game loads for a long time, freezes, and then the screen goes black. I cannot access my old club anymore.

 

Another important issue:

I purchased FC Coins recently, but because of this bug, the coins were delivered to the newly created wrong FUT account instead of my original FUT club.

 

So I need help with the following:

 

  1. Please restore access to my original FUT club on my main PSN account.
  2. Please transfer the FC Coins I purchased to my original FUT club (not the new club that was created by mistake).
  3. Please remove or delete the accidentally created new FUT account if possible.

 

 

This issue happened without me changing anything. The game incorrectly created a new club and now prevents me from accessing my real one.

 

Thank you for your help.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there. This is something an advisor is going to need to look into for you. Please open a case by hitting the 'Contact us' button at the bottom of this page. Thank you.