kevinsmiths91
5 days agoRising Rookie
Season Pass Level 40 Rewards - Tomori
I've just completed the premium season pass and didn't realise the final option was only one choice, I've accidentally picked the pack option rather than the special Tomori card. I've spent weeks doi...
- 17 hours ago
Hi everyone,
We’ve looked into recent reports about missing or incorrect Season Pass rewards and wanted to share an update. After reviewing the issue, we weren’t able to confirm any errors in how rewards are granted.To clarify how the system works:
- When a Season Pass level includes two rewards
- If you press “Claim All” or let the Season Pass expire at the end of the season, the default reward for each level will be claimed automatically.
In this case, the pack is the default reward—meaning it will be the one you receive when using the “Claim All” option.
If you have a video showing a specific error while claiming your packs, please share it, together with your account details and a timestamp, in the comments so we can take another look. Just note that the Claim All function will always grant the default rewards for each level by design.
Thanks for your patience and for your reports of this.