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tasosbeast's avatar
tasosbeast
Newcomer
21 hours ago

Got recently banned from the transfer market for no reason

I have created an appeal explaining everything and when u created I saw that it takes about 24 hours to get a response I haven’t got a response for 3 days now anybody knows why this is happening or if it takes longer to take a response and I just don’t know ?

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hey tasosbeast​

    Sorry to hear that you're still waiting to hear back after a couple of days.

    Please take a look at the status of the appeal through your case history page. If the status is "Transferred" or "Waiting on Studio," then the appeal is still under review and has been passed along to the right team. Unfortunately, that means you'll have to hang in there a little longer. I'm afraid we don't have an ETA to provide, as the team's response time depends on the number of cases they are actively investigating. 

    Do avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look. Thanks!