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NotBlackImOJ's avatar
NotBlackImOJ
Rising Novice
16 hours ago
Solved

I got unfairly Banned please help

I switched mid December to pc and got banned not just market ban but full on can’t connect to ea servers Jan 31st for supposedly buying or selling coins and I barely even unlocked the transfer market like maybe 5 days before my ban I packed tradable Ronaldinho and sold him and use the coins to buy pack in the store and that really all the selling I’ve done in the market usually just buy packs and play after work or when I get the chance! I appealed and got denied but I haven’t bought or sold coins or would risk my account by doing that with the money I put into my team and I’m just at a loss that I can’t talk to actual human just have to put my trust into some bs detection security! I just want my account back I miss being able to play super unfortunate this has been a continuous issue for the community can any actual ea employee help or find answers for me? EA_Aljo​ EA_Hux​ EA_Mio​ EA_Vendcera​ EA_Darko​

  • Hello, everyone. Unfortunately, we cannot help with bans over the EA Forums. Please dispute the ban so ToS can perform an investigation to see if it was falsely issued. Instructions for that are found in this article.

    I'm now locking this thread as there is nothing we can do to assist with this in the forums.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hello, everyone. Unfortunately, we cannot help with bans over the EA Forums. Please dispute the ban so ToS can perform an investigation to see if it was falsely issued. Instructions for that are found in this article.

    I'm now locking this thread as there is nothing we can do to assist with this in the forums.

  • BlinAplus's avatar
    BlinAplus
    Seasoned Novice
    7 hours ago

    You’re definitely not alone.
    A lot of players were banned around the same time with the same accusation, and after appealing, many of us were denied again with a different reason, usually “coin distribution,” without any evidence being shown.

    What makes this worse is that these bans are happening across PC, Xbox, and PlayStation, even to players who barely used the transfer market or only made normal sales after packing a player. That strongly suggests this is not individual wrongdoing, but a serious issue with EA’s detection and review process.

    Like you, many of us tried to appeal properly and only received template responses, with no explanation and no way to talk to a real human who can actually look at the case.

    Thanks for sharing your experience. Posts like this matter, because the more of us speak up, the harder it becomes to dismiss this as “isolated cases.”

     

  • I got a warning at the beginning of the year when doing a weekly challenge of buying 10 players and selling  10 players. So now I do that over a period of a couple of days. Flawed system. This is also one reason why I don’t use transfer market

  • I have now twice appealed and both times denied absolutely no proof of me buying or selling coins I love spend way to much money on this game to go unsolved! It’s obvious now it a bigger issue then a couple people can yall not fix this problem or do we just have to just screwed and never play this game again? 

     

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