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fouademi's avatar
fouademi
Rising Newcomer
1 day ago

Missing 90+ Birthday Pack

Talked to many EA employees, Akash in case #239609604 said I completed the football fanatics toty objective, I did not receive the pack, no one else is helping me, the ai isn’t giving me human support, I tried all ways employees told me to do. Akash said it was an issue and he will fix it. It didn’t work, help me now please.

packs

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey fouademi​ for issues with missing items there's not a lot that we on the forums can do.

    Our hands are kind of tied and we are not able to assist with account issues or missing items.

    With that said, let's try and see what we can do so can you take a look at the following help article

    Darko

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