Missing Player “Lacroix - evolved”

Question

Hello EA Support,&nbsp;I’m experiencing an issue in FC 26 Ultimate Team regarding a missing Evolution player.&nbsp;I had an evolved version of Maxence Lacroix (French CB) in my club, but the card has suddenly disappeared from my squad and club. I did NOT quick sell the player and I did NOT submit him into any SBC.&nbsp;Here’s what I’ve already checked:- Quick Sell Recovery (player is not there)- Club search (by name, position, and nation)- Unassigned items / Store / Transfer targets / Expired items- Companion App &amp; Web App (same issue)&nbsp;The player seems to be completely missing. This looks like a potential Evolution or inventory sync bug, as I’ve seen similar reports on forums.&nbsp;Details:- Platform: [PS4]- Date &amp; approximate time when the issue occurred: 08.04.2026- Player: Maxence Lacroix (Evolved version)&nbsp;&nbsp;Could you please investigate and restore the missing player if possible?&nbsp;Thank you for your help.EgeFe1978

ea_barry · Answer

OWN1978​ &nbsp;
Missing players/purchases etc. is never fun. We cannot investigate or restore missing items directly via the forums. Please see the following link for steps to take:
How to find missing EA SPORTS FC™ Items and Packs
If required, please make contact with an EA Help Advisor for assistance.
EA Help
Thank you.

sanket_360 · Answer

OWN1978​ Your issue could be similar to this one - Regarding the player who evo displayed the gold card | EA Forums - 13197282

Forum Discussion

Missing Player “Lacroix - evolved”

2 Replies

Featured Places

EA SPORTS FC™ 26 Ultimate Team

Recent Discussions

There was a problem connecting to the Football U.T servers. Please try later

not getting my rewards

EVO Reverted back to Base Card.

UNFAIR MARKET BAN AND FAILURE TO WORK APPEALS

Missing Player “Lacroix - evolved”