Forum Discussion

evildan23's avatar
evildan23
Seasoned Newcomer
6 months ago

Missing players after submitting sbc

Good Evening, After submitting gold versions into a sbc of diago dalot and kyle walker. My evo'd 89 versions of both players are now missing from my squad. Any assistance bring them back to my account would be appreciated. Thanks!

4 Replies

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hello,

    If evo versions of players were used in an SBC, they are permanently consumed. 

    If you’re certain you submitted the gold versions only, it’s worth double-checking your club, we never know, they might still be there even though they are missing in your active squad.

    Unfortunately, it’s not possible to recover players once they’ve been submitted in SBC even accidentally.

  • evildan23's avatar
    evildan23
    Seasoned Newcomer
    6 months ago

    Thanks, Im certain I submitted the  gold versions of the cards into an sbc and the evo'd copies of the cards went missing from my club. I checked sbc storage and the club but couldn't locate them. I have been getting sync issue with the app and game lately. If you could check to see if they are bugged somewhere In my club or able to recover that would be great. If not I guess it is what it is. 

  • trystanb14's avatar
    trystanb14
    Rising Traveler
    6 months ago

    So it’s okay for evo cards to appear as base golds now? 😂 the evo versions of players are only being used in sbc’s because of a visual bug on your end making them appear as the base gold cards which in turn causes people to use them in sbcs I mean why wouldn’t they use a gold card in an sbc whats the harm. The player isn’t to know using that gold card will remove the evo version from their club. I’ve provided video evidence of this bug happening to me on multiple threads and heard absolutely nothing. Getting beyond a joke now 

  • evildan23's avatar
    evildan23
    Seasoned Newcomer
    6 months ago

    So no fix to recovering them?

    Gold version of Kyle walker submitted into a sbc- 90 evo'd version goes missing from club

    Gold version of diago dalot submitted into a sbc - 89 evo'd version goes missing from my club.

    Gold version of Amad Diallo gets submitted into an sbc - 90 evo'd version goes missing from my club.