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RogueLJ123's avatar
RogueLJ123
Newcomer
3 days ago

My account is banned, but I can't create a case.

My account is banned, but I can't create a case

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi RogueLJ123​,

    The best way to appeal is to use the Penalty History tool while you are signed in to your EA account. Can you see the option to appeal from there? If not, could you pop up what you can see in your Penalty History?

    - EA_Lanna