One week know with no entry to the season in ultimate team mood

To EA Support Team,

I am beyond furious and completely disgusted with your service. I have been suffering from the same exact issue for an entire week now, and NOTHING has been done to fix it!

Every single time I try to play FC 24 Ultimate Team – a mode I PAID FOR – I get a message saying "You will have no progress on season mood!!."

I PAID FOR THE GAME. I PAID FOR THE SEASON. AND FOR A FULL WEEK, I HAVE NOT BEEN ABLE TO PLAY PROPERLY!

All my matches, all my time, everything I do in the game counts for NOTHING because I get ZERO progress. No rewards, no points, nothing! I am basically playing a DEMO version of a game I paid full price for!

I demand:

1. An immediate fix to this issue.

2. Compensation for the entire week I have lost – including all rewards, season progress, and everything I paid for but couldn't access.

3. A clear explanation of WHY this is happening and WHY it took a week with no solution.

If this is not resolved immediately, I will be forced to:

· Request a full refund

· Report this issue to consumer protection authorities

· Share my experience

I expect a URGENT response and a REAL solution. Not automated replies. Not empty promises. ACTION.

Waiting for answers that better come fast.