Refund request limbo
It must be nice to be in the virtual currency business. Flawed system mistakenly took my in game coins away. TOS team (or rather an automated appeal process) keeps telling me I did something wrong. E...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey kongalrex if you have a strike on your account that resulted in a coin wipe then there would be nothing that our live support team can do to assist you.
The good news is that if you think a mistake was made, then you can appeal with our TOS team here
The team will review all appeals.
If looking for a refund, then you will need to speak with the retailer. Our teams have no overview of your purchases made through third-party retailers.
Darko