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losdangerous's avatar
losdangerous
Seasoned Newcomer
4 months ago
Solved

Transfer market ban and cannot create case to appeal

Hi, someone somehow got into my account (even with 2FA) and bought 4 yildiz cards at 60k. This led me to being banned from the transfer market but when I try to appeal I always get a case not created...
packs
squad battles
losdangerous's avatar
losdangerous
Seasoned Newcomer
4 months ago

Hi, the main issue im having is that I cannot appeal the ban since I cannot create a case in the appeals page. Thanks

  • cSSAMSc's avatar
    cSSAMSc
    Rising Newcomer
    3 months ago

    You have to create a case via the help section instead of clicking appeal. I did this and it will ask what you are enquiring about and put Appeal and a drop down selection should be there and they will start the long process. Been 7 days and mine is sat waiting for the studio.

     

    hope this helps anyone struggling appealing

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