Hi, I've been playing this game for over 7 years and have always respected the rules. I've always purchased FIFA Points legally and always bought the game respecting the rules. My account was banned in October, even though I hadn't purchased the game yet, having bought it 14 hours ago. I'd like to fix this since I can't buy or sell players all year. I hope you understand. Thanks
Console: Xbox
Name: CTL G1amma
Community ManagerHey CTLG1amma,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.
We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks!
