Forum Discussion
DH241078
2 months agoSeasoned Newcomer
Hi Darko,
Thank you for your help.
I followed your advice and contacted EA Support. They created a new case (250667591) and escalated it to a specialist.
Today I received another email saying that my appeal was denied.
However, my issue is still not resolved.
My Penalty History no longer shows an active sanction, so I cannot submit another appeal.
At the same time, my Transfer Market is still permanently blocked.
This seems to be an inconsistency between the Penalty History and the actual restriction on my account.
Is there any way you can ask the Terms of Service team to investigate why the restriction remains while no active sanction is visible?
Thank you very much for your help.