Forum Discussion
EA_QueenBee
Community Manager
2 days agoHey housefeaA,
I have a few questions about your issue, if that's ok:
- Are you having issues connecting to other modes as well?
- What platform do you play on?
- When did you start getting this issue at first?
housefeaA
2 days agoSeasoned Novice
1 . No only on the ultimate team 2.ps5 3. 4- days ago
- EA_QueenBee2 days ago
Community Manager
Gotcha, good to know! Could you try the steps in this article to delete potentially corrupt squad/update files within your game?
If that doesn't work, can you load up the companion/web app and delete your current squad? (Not the players in your squad! Just the squad itself.)
Let me know if that helps!
- housefeaA1 day agoSeasoned Novice
I try all the tings nothing works... I don't k ow what to do
- EA_QueenBee1 day ago
Community Manager
Could you try the steps in our connection troubleshooting article in case they help solve the issue?