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c27cbf77a580d47a's avatar
c27cbf77a580d47a
Rising Traveler
3 months ago
Solved

Ultimate Gauntlet - Unable to Connect to Ultimate Team

After playing Ultimate Gauntlet I got disconnected after the game finished and the error message “Connecting to Ultimate Team is not possible at the moment. You will be returned to the Main Menu.” This issue persisted for several games after. Eventually, I attempted to force quit the game to hopefully receive a loss so that I can play Ultimate Gauntlet and receive the objective rewards; However, now I am unable to get in to Ultimate Team at all. This is very disappointing as I was one goal away from the Llorente Winter Wildcard SBC which I had worked hard towards. In addition to this, I am missing out on promos that are invaluable to my progress at this time of the year. If there is any way to have this resolved and potentially be compensated that would be greatly appreciated. I know this is a glitch on EA’s end since my ISP has no-known issues and I am connected via ethernet. I was also able to play other games modes so it seems exclusive to Gauntlet. 

  • Delete all squads using the web app and create a new squad with no players in it. Make that squad active. Worked for me - hope it works for you all.

7 Replies

  • acekikka's avatar
    acekikka
    Seasoned Newcomer
    3 months ago

    Same issue.  Deleted all squads via web app, but still occuring.  I’ve played up to 10 games now and every time doesn’t register and kicks me out of Ultimate Team!  Other game formats (Rivals/Events etc) seem to work with no issue.  Need a fix ASAP, as I’m missing out on objectives.  

  • turizao's avatar
    turizao
    Seasoned Newcomer
    3 months ago

    私も同じ状況です。助けて欲しいです。

  • Delete all squads using the web app and create a new squad with no players in it. Make that squad active. Worked for me - hope it works for you all.

  • I  also have this issue, it went exactly the same as you, worst part is they won’t compensate us for the daily play objectives or tournaments that we couldn’t partake in because of their error