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JoeValdo's avatar
JoeValdo
New Novice
18 days ago
Solved

Ultimate team rewards missing

For this week and last week I didn’t get any rewards for ultimate team rivals. Any issue going on? 

  • Hey JoeValdo​ 

    From here, I don’t have access to account-level details to check what might be causing it, but the first thing to do is go through this guide it walks through the common reasons rewards might appear missing and where to find them:
    https://help.ea.com/en/articles/ea-sports-fc/missing-rewards/

    If you’ve gone through those steps and still can’t locate your rewards, the next best step is to contact support directly so they can look into your account and investigate what’s going on.

    https://help.ea.com/en/contact-us/

1 Reply

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey JoeValdo​ 

    From here, I don’t have access to account-level details to check what might be causing it, but the first thing to do is go through this guide it walks through the common reasons rewards might appear missing and where to find them:
    https://help.ea.com/en/articles/ea-sports-fc/missing-rewards/

    If you’ve gone through those steps and still can’t locate your rewards, the next best step is to contact support directly so they can look into your account and investigate what’s going on.

    https://help.ea.com/en/contact-us/