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Templatemaster's avatar
Templatemaster
Seasoned Newcomer
16 days ago

Ultimate Team SP Not Registering for 7 Days After Buying Season Pass

Hi EA Team,

 

I am facing a serious issue in Ultimate Team. For the past 7 days, none of my Season Points are being registered toward my Season Rewards progress.

 

I purchased the Season Pass using FIFA Points, so this is a paid feature. Since then, every objective I complete shows as done, but the SP does not get added to my overall progress. Because of this, I am unable to level up or unlock the rewards included in the Season Pass.

 

I have already tried the following:

 

  • Restarted the game multiple times
  • Logged out and logged back in
  • Checked objectives again after completion
  • Verified my internet connection

 

The issue is still not resolved. It has been a full week, and I am losing progress and rewards during a limited-time season. This is extremely frustrating, especially after spending FIFA Points on the pass.

 

Please investigate this issue urgently and either:

 

  1. Restore the missing Season Points to my account
  2. Fix the tracking immediately
  3. Compensate for the lost progress due to this bug

 

 

I can provide my EA ID and platform details if required.

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