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MikeBrandt's avatar
MikeBrandt
Rising Newcomer
15 hours ago
Solved

Unable to connect to Ultimate Team

  Hi, I’ve been unable to access Ultimate Team on my PS5 for the past 24 hours. The message I get immediately is: “Connection to Ultimate Team is not possible at the moment.” All other game...
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  • EA_Aljo's avatar
    EA_Aljo
    15 hours ago

    Hi there. Please try using the web/companion app to delete your squads. Not the players, just the squads. Then, create a new squad, but leave it empty. Once that is done, try loading into UT. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
15 hours ago

Hi there. Please try using the web/companion app to delete your squads. Not the players, just the squads. Then, create a new squad, but leave it empty. Once that is done, try loading into UT. Let me know if that helps or not. Thanks!

  • MikeBrandt's avatar
    MikeBrandt
    Rising Newcomer
    14 hours ago

    Wahou ! It’s works ! I dont understand the link but you right! Thanks bro

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      13 hours ago

      Great! Glad that took care of it. Reach out again if you have any other issues. Good luck on the pitch!

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