Weekly SB points loss due to DNF...
Recently every week EA disconnects me right after ending aSquad Battles match, without letting me go to menu and collect the points(as well as Objectives/evo completions) and already got really frust...
Forum Discussion
EA_Hux
Community Manager
Community ManagerHello VladTepes1800 ,
Sorry to hear that you don't get the win after a SB match. We unfortunately won't have the tools to replay this match or count it as a win.
Are you getting the error "EA server is unable to process request" or something similar ?
It sounds like the security limit if the DNF happens after the match.
Hi, it just says I will be disconnected due to server issues, and right after that I can't login to UT, after a while. But right immediately I can play something else online, so my internet is not to blame.... And, as I told, it happens AT LEAST once a week. It just doesn't let me ger to the menu to collect points.
Isn't a possibility that points are granted upon the final whistle or right after that?
- EA_Hux
Usually the points are granted after final whistle, precisely around the time it shows the actual number of points you scored.
You could try our EA connectivity tool. This tool will tell us what really is happening by checking your match history (ping/packet loss, etc) and also compare ISPs in your region.
Additionally you can find this EA Help article for more troubleshooting steps.