COMENTARISTAS
Subject: PS5 – Commentary audio disappears after restarting the game – Persistent audio bug
Hello EA Support Team,
I am experiencing a recurring audio issue in EA SPORTS FC 27 on PS5.
The match commentators suddenly stop working, while all other audio remains perfectly normal, including:
- Stadium crowd sounds.
- Referee whistles.
- Ball and gameplay sounds.
I use a Samsung Crystal TV connected to a JBL Cinema SB180 soundbar. My PS5 audio output is configured to PCM.
I have already tried:
- Resetting all in-game audio settings.
- Disabling "Music Always On".
- Checking commentary volume and language settings.
- Restarting the game and console.
These solutions temporarily restore commentary, sometimes for just one match. However, after closing the game or restarting the console, the commentators disappear again.
This strongly suggests a recurring software bug rather than a hardware or audio connection issue.
I would appreciate an official investigation and a permanent fix in a future game update.
Thank you.zj
