Account banned wrongfully.

What's the point in going back to them? They're just continuously telling me I'm wrong when I'm not.

Like I've already stated I've given them clear proof that it's not my issue and it's people on other accounts that have caused the issue but I've been banned for it. 

This company has got worse and worse. What an absolute scam. 

AltF4Sonny​,

Our terms of service team use a template to reply to ensure fairness and consistency between reviews, but I can assure you that they're reviewed by humans. I can't give any insight into your ban; we don't have the tools to look into accounts here. I can only recommend that you try reaching out to them again, as they're the ones who can investigate this.

Any response I get is just another copy and pasted emails from a robot. There's no human interaction at all. No live chat for these issues which personally is ridiculous. If I'm being responded to by "Trained members of the ToS team" then why is it that every email I received is the same? There's no open conversation with an advisor or anything like that. It's a complete joke. 

I paid for early release, put a load of FC points onto my account and am now being accused of something I haven't done and am unable to play a game that I bought with my own money because of something somebody else has done. 

Where is the justification in that?

EA_QueenBee​ This is the thing though... The reason they're using is not even connected to my account. It's Pro Clubs player names that other people have used on their accounts and I have been banned for it. 

Hey AltF4Sonny​,

Unfortunately we can't help with bans here on the forums. You can try reaching out to our terms of service team again, but if they've already come to the conclusion after multiple appeals that the ban was justified then it's likely that it will stay on your account.

EA_Darko

Any chance?