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ORIGNALomar's avatar
ORIGNALomar
Seasoned Newcomer
2 days ago

Appeal

Guys I swear to God I DID NOT transfer any coins

I swear on my mother’s life I never transferred coins from my account to another account or from another account to mine

The whole situation is simply that my younger brother bought a player for 3,000 coins and sold him for 5,000 coins Then he bought another player but its price dropped before he could sell it so I quick-sold that card

Guys I swear this is exactly what happened

I genuinely love this game and respect its rules I don’t break the rules and I barely even have enough time to play because I am a doctor I would never deliberately violate the game’s policies

I have also been diagnosed with severe depression and I am currently taking medication including a double dose of fluoxetine

Honestly what is happening to me feels so unfair Can someone please contact me and actually explain what is going on Why do I keep receiving the same repeated message instead of someone taking the time to understand my situation

I swear I am exhausted I swear I DID NOT transfer coins

i get the same reply every time like it’s just someone is viewing the appeal then copy message and send it 

I have never in my 12 years playing FIFA 15 through 16 unti EA FC 27 transferd coins

and no one wants to listen 

the ai responsible just detect that I listed a player with the max and it got sold and I bought  bronze player high price and quicked sell him so it must be cheating 

no one wants to listen or make sure or anything 

Please someone Iook this is my appeal number 6 or 7 I lost counting  

There must be some solution Please guys I am genuinely asking for help

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2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey ORIGNALomar​,

    Unfortunately we can't help with bans here on the forums. Only our terms of service team has the power to take a look into ban and suspensions. As for why you keep receiving similar messages: our terms of service team use a template to respond to ensure consistency and fairness between appeals.

    You can try reaching out again, but if you've made 6 or 7 appeals and they've all been denied, then I'm afraid that the ban will likely stay on the account.

  • ORIGNALomar's avatar
    ORIGNALomar
    Seasoned Newcomer
    1 day ago

    The issue is I didn’t do whatever they suspected I did 

    it’s just the stupid AI when I list player at max it detect it as transferring coins 

    I mean if player is 5K and I sold for 5K it’s not my proplem 

    also if I bought a player for 3K and he got cheap and I quick sold him because he didn’t get sell that’s also normal 

    My issue is the Ai detected something and not a human being looked into it 

    and I’m suffering because of that 

    I hate the feeling of getting punchied by mistake 

    there must be something we can do 

    please help

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