Forum Discussion
EA_Darko
Community Manager
20 hours agoSorry to see that you are running into issues Winchm60
Generally if having an issue with an achievement, then you would need to reach out to the platform support for help.
Darko
Winchm60
19 hours agoNewcomer
After contacting Xbox, please read the last passage of support.
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Having screenshot proof definitely shows you’ve done your part, but achievements still need to unlock and sync through the XBOX system and the game’s own logic.
- Confirm XBOX has had time to sync
- On your console, open the guide with the XBOX button , go to Game activity > All achievements, choose EA SPORTS FC 27, and check “Built Differently.”
- On Xbox.com, go to your XBOX profile > Achievements, select EA SPORTS FC 27, and see whether it’s under Achievements or “Locked Achievements.”
- If you’ve already met the requirements, allow up to 72 hours for the achievement to synchronize with the XBOX network. If it shows as “Done! Unlocking,” it’s pending confirmation and can take time to process.
- If it’s still locked after 72 hours
- The guidance is to try unlocking the achievement again after that window. If it continues to stay locked even when you repeat the requirement while online, that strongly points to a game-side bug, not a network/sync issue.
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- Issues that only exist inside a specific game (like an achievement not firing correctly) are treated as in-game bugs that must be fixed by the game’s studio or publisher."