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minkeminke123's avatar
minkeminke123
Rising Newcomer
8 days ago

All progress from web app completely gone including my whole squad

I just logged into ea fc 27 and its just made me restart everything. No coins from my time on the web app no players just a full reset. What do I do and will you give it back to me. Expecting some sort of compensation here.

10 Replies

  • Logged on to the game but everything i did on the web app is gone, is it just that the servers are laggy and i will get everything synced into my account later or not?

  • just double checked and all saved progress from web app is just completely gone, I had a good starter squad bro give it back.

  • I made my team on the web app and got very good players. But when I log in on my platform on the same ea account it started a new ultimate team and I can’t find my old team that I had grinded for. Can I get my old ultimate team back on my account?

    [Edited title for clarity - CM]

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey Coppers_Flopper​,

    It sounds like it might be a case where you were signed in on a different platform on the webapp. What platform do you play on, and if you go to the settings on the webapp what platform does it show there?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Coppers_Flopper​,

    Gotcha, that's good to know. Do you have multiple EA accounts, and is it possible that you logged in with a different account on the webapp than you use for your PS5?

  • Coppers_Flopper's avatar
    Coppers_Flopper
    New Novice
    8 days ago

    Yes I have another ea account but I have logged in on the same account but a new ultimate team was made. i switched ea account on my PlayStation so I could play on my that account.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Coppers_Flopper​,

    When you say that you switched EA accounts, do you mean that you unlinked your PlayStation from its original EA account and linked it to a new one? Did you do that after you made your webapp progress?