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bigrugby's avatar
bigrugby
Rising Newcomer
2 days ago

Been hacked

On my account I had 111.000 thousand coins on now have got one k. On my transfer list I had a card sold for 85.000 coins but then it’s in a quick sell recovery someone hacked my account 

missing content
xbox

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi bigrugby​,

    I'm so sorry to hear this has happened to you.

    While we cannot directly access your account or restore your items here on the forums, we want to help you get this resolved. Please follow these two immediate steps to get help:

    First, please secure your account immediately. Check the steps in our guide on what to do when your account has been hacked to reset your password and check your login verification:

    What to do if your EA Account was hacked

    Once your account is secure, you can contact our support team to report your missing players. You can do this by scrolling to the bottom of that guide page and selecting the Contact Us option.

    If you run into any trouble with that page, you can also submit a case using our direct webform here.

    I truly hope the team can get this sorted out for you as quickly as possible.

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