PapiWumb0
1 day agoSeasoned Rookie
Can't launch the game
It has been a week now since I've been able to even launch the game. 1 week ago I was able to play the game just fine and then suddenly after I closed the game due to connection issues I haven't been able to launch the game since.
I have tried many different troubleshooting steps such as:
- Factory reset my pc twice
- reinstalled the game 8 times
- uninstalled and reinstalled the EA Javelin anticheat
- disabled my antivirus, disabled all overlays
- cleared the download cache
- redownloaded the game through steam and ea seperately
- used the ipconfigs that an advisor told me to try
- ended certain tasks in my task manager that the ea advisor told me to try
- clean booted my computer, deleted ".dlf" files per the ea advisor
- repaired the game files
- verified the game files and would get the message "3 files failed to validate and will be reacquired,"
- moved the "license" folder to desktop
- clean booted my pc
- reinstalled the certificates for the EA apps
- uninstalled all other anticheats and games
- Tried to run the game in offline mode
- Tried to run the game on 2 other PCs
- Tried to run the game on a different network
- Tried unplugging all peripherals
- updated all of my drivers
Please help. Based all of the troubleshooting steps I've done, I believe this is something on EA's end. I have tried to talk to multiple EA advisors and been trying to look to see if other people in the forums have the same problem (there seem to be quite a few), but there has been no post or message about if this problem is even being looked at.