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PapiWumb0's avatar
PapiWumb0
Seasoned Rookie
1 day ago

Can't launch the game

It has been a week now since I've been able to even launch the game. 1 week ago I was able to play the game just fine and then suddenly after I closed the game due to connection issues I haven't been able to launch the game since.

I have tried many different troubleshooting steps such as:

  1. Factory reset my pc twice
  2. reinstalled the game 8 times
  3. uninstalled and reinstalled the EA Javelin anticheat
  4. disabled my antivirus, disabled all overlays
  5. cleared the download cache
  6. redownloaded the game through steam and ea seperately
  7. used the ipconfigs that an advisor told me to try
  8. ended certain tasks in my task manager that the ea advisor told me to try
  9. clean booted my computer, deleted ".dlf" files per the ea advisor
  10. repaired the game files
  11. verified the game files and would get the message "3 files failed to validate and will be reacquired,"
  12. moved the "license" folder to desktop
  13. clean booted my pc
  14. reinstalled the certificates for the EA apps
  15. uninstalled all other anticheats and games
  16. Tried to run the game in offline mode
  17. Tried to run the game on 2 other PCs
  18. Tried to run the game on a different network
  19. Tried unplugging all peripherals
  20. updated all of my drivers

Please help. Based all of the troubleshooting steps I've done, I believe this is something on EA's end. I have tried to talk to multiple EA advisors and been trying to look to see if other people in the forums have the same problem (there seem to be quite a few), but there has been no post or message about if this problem is even being looked at.

1 Reply

  • fantongjun918's avatar
    fantongjun918
    Seasoned Newcomer
    11 hours ago

    Encountered a similar issue. The anticheat kept crashing, and I tried almost every method I could find.🤨