Forum Discussion

Pro1omVoda's avatar
Pro1omVoda
Seasoned Newcomer
3 days ago

Connection unstable and high ping

Greetings,

I have been playing fc27 since the 18th or 19th September, the game itself feels really nice, the problem occuring is the connection. Every few games I have terrible connection, high ping spiking to 200 - 300ms, and that is horrible for a game and company this big. I checked and my internet conection is great in other games, and overall a good internet conection. I hvae tried a lot of fixes, but it seems more and more to me like this is an EA servers problem. Does anyone have any fixes for this or suggestions why this might occur.

Thanks in advance

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Pro1omVoda​ 

    You can check the EA Server Status using the link below:

    EA Server Status

    If the status looks good, check the following page for connection info and help: 

    How to troubleshoot EA SPORTS FC™ connection issues

    A few things to try to reduce your ping...

    1. Use Ethernet rather than Wi-Fi.
    2. If Ethernet isn't possible, stay as close to the router as you can, and avoid weak-signal areas.
    3. Stop other network-heavy activity while playing, such as downloads, cloud backups, streaming. Check other devices on the network too.
    4. Restart the router/modem

    Let us know if you see any improvement after these steps. Thanks. EA_Barry.