Constant freezing in menus
Subject: EA FC 27 Ultimate Team – Constant Freezing on PS5 for Months
I’m experiencing a persistent freezing issue in EA FC 27 Ultimate Team on PS5 that has been happening for months.
The game repeatedly freezes when navigating Ultimate Team menus, particularly the Gallery, SBCs, Store and Transfer Market. Sometimes it freezes before I can even enter the Gallery.
Actual gameplay during matches works normally.
I have already tried:
- Completely reinstalling EA FC 27.
- Switching between Wi-Fi and wired LAN.
- Restarting my PS5.
- Signing out of PlayStation Network and signing back in.
None of these steps have resolved the problem.
I’ve seen reports from other PS5 players experiencing similar issues, including reports that the problem may be account-specific.
I would like this issue investigated and escalated to the appropriate technical team, rather than receiving the same basic troubleshooting instructions again.
Please confirm whether this is a known issue and whether there is an active investigation or fix planned.
