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Bellamy9999's avatar
Bellamy9999
Newcomer
4 days ago

Disconnected from opponent every match

Every single match I play online at some point In that match I get the same message come up about being disconnected from my opponent, I play on PS5 and fixes?

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there. Let's see if a thorough power cycle of your equipment will help. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    If this doesn't help, let's check the quality of your connection.  Run the Connection Quality Report and get me a screenshot of the overall score. Thanks!