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5d89an6wedg2's avatar
5d89an6wedg2
Rising Newcomer
2 days ago
Solved

FC 27 compatibility issue

    Hello EA Support and FC 27 development team,   I am reporting a serious PC compatibility issue with FC 27.   The game does not launch at all on my system. EA App starts the game normally an...
launching
  • EA_Mako's avatar
    EA_Mako
    2 days ago

    Hey 5d89an6wedg2​,

    Unfortunately, your CPU is about 4 years older than the minimum required CPU in our system requirements. It looks like you're running DDR3 memory, but DDR4 memory is a minimum requirement as well. Sorry to say, but the GPU is also just below the performance of our minimum required GPU.

    Sadly in this case, the system you've listed here just falls short of the requirements at multiple points. If you upgrade or play on a system that meets the listed requirements and still run into any issues, please feel free to let us know and we'll be happy to take a look at that point. You can check all the requirements below, thanks! 

    EA SPORTS FC™ 27 System Requirements for PC - Electronic Arts

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 days ago

Hey 5d89an6wedg2​,

Unfortunately, your CPU is about 4 years older than the minimum required CPU in our system requirements. It looks like you're running DDR3 memory, but DDR4 memory is a minimum requirement as well. Sorry to say, but the GPU is also just below the performance of our minimum required GPU.

Sadly in this case, the system you've listed here just falls short of the requirements at multiple points. If you upgrade or play on a system that meets the listed requirements and still run into any issues, please feel free to let us know and we'll be happy to take a look at that point. You can check all the requirements below, thanks! 

EA SPORTS FC™ 27 System Requirements for PC - Electronic Arts

5d89an6wedg2's avatar
5d89an6wedg2
Rising Newcomer
23 hours ago

Thank you for your response.

 

I understand that my system is below the officially listed minimum requirements.

 

However, I was able to play both FC 25 and FC 26 on this same system without any problems, at around 60 FPS. That is why it is surprising to me that FC 27 suddenly does not launch at all.

 

My main question is still about the CPU instruction set and the 0xC000001D error.

 

My Intel i7-2600K supports AVX, but it does not support AVX2.

 

Does FC 27 require AVX2?

 

If AVX2 is required, could you please clarify why this requirement is not explicitly mentioned in the official system requirements?

 

I would really appreciate a direct answer to this specific question, as it would explain why FC 25 and FC 26 worked normally on my system while FC 27 does not even launch.

 

Thank you.

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