Input Lag, Delayed Movements and First Touch Issues – Need Cloud Data Reset

Hello,

I would like to request a complete deletion of all my old EA FC 27 cloud profiles and saved data, without deleting my EA account.

I've already tried every possible solution, including changing all game and graphics settings, but nothing has worked. 

The problems started immediately after I deleted my previous in-game profile and created a new one. Last year, I experienced the same issue

Since then, I've been experiencing severe input lag, delayed player movements, unresponsive controls and inconsistent first touches. The issue also occurs offline. My game runs at around 150 FPS and is graphically smooth, so this is not an FPS issue.

EA Support told me they couldn't access or delete my cloud data. Is there anyone who can help me with this request?

Thank you!