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Droberts234's avatar
Droberts234
Seasoned Newcomer
2 days ago

Unable to connect to online FC27

I was playing the game fine until 2 days ago, I consistently get the “unable to connect to ea servers” page when logging in. I can log in on CFB27 and Madden 27, but for FC it will not work. I have uninstalled and reinstalled the game, deleted all active squads via the companion app, disconnected my hardwired internet and reapplied it, and none of it has worked. I am on Xbox

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Thank you. That means the issue is with your ISP/home network equipment since a totally different connection works. Please contact your ISP to see if they can test your connection for any issues.

  • Droberts234's avatar
    Droberts234
    Seasoned Newcomer
    2 days ago

    It works under a hotspot, but immediately after switching to Ethernet, I was kicked back off

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    As a test, switch your connection to use a mobile hotspot. Let me know if you can connect then. Again, this is just a test and not meant to be a permanent solution if it works.

  • Droberts234's avatar
    Droberts234
    Seasoned Newcomer
    2 days ago

    Still the same error message. It just is confusing how I can use 2 other EA games but not FC27?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Thanks. Make sure you power cycle your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    If that doesn't help, try all the suggestions in this article for connection troubleshooting. Let me know how it goes.

  • Droberts234's avatar
    Droberts234
    Seasoned Newcomer
    2 days ago

    Any online game mode in FC27, UT, the grounds, clubs, even the initial load in

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Are you only getting this error when trying to load in to Ultimate Team? If so, when you delete your squads, you also need to create an empty squad in the web/companion app before trying to play UT again.