Unable to create or rename player profiles in Kick-Off

Question

I'm experiencing two issues in EA SPORTS FC 27 on PC (Steam).

Unable to create or rename player profiles

In Kick-Off (Classic Match), the player profiles are displayed as default names such as "Player 1" and "Player 5". I have no option to rename these profiles or create custom-named profiles.

I have already tried deleting and creating a new main profile, but this did not resolve the issue.

Intermittent "Connect to EA Servers" prompt

The message "Connect to EA Servers" periodically appears in the bottom-left corner of the Kick-Off team selection screen. However, the game does not display this message in the main menu, and online squads and other online data download normally.

Troubleshooting already performed:

Updated the game to the latest available version on October 27, 2026.

Confirmed that the issue was already present before the latest update.

Deleted and recreated the main profile.

Confirmed that online squads can still be downloaded.

slyck_08 · Answer

Almost two months. That's how long I've been waiting for EA to fix this issue.I've been playing FIFA with the same friend since 2015, keeping track of every win, draw and defeat. We used to write our results on paper until EA finally introduced the possibility of linking our PSN profiles in Kick-Off mode and automatically saving our head-to-head statistics.This is literally the main reason I buy FIFA every single year.And now, for no apparent reason, you've removed that feature.What's even more disappointing is that the exact same problem already happened when FC 24 was released in 2023. It took months to resolve back then. Three years later, we're facing the same issue again.My friend and I have practically stopped playing FC 27. We no longer feel motivated to launch the game when we get together because our results aren't saved. And we're certainly not going back to writing scores on paper like we did ten years ago.But what frustrates me most is EA's priorities.When the tragic passing of a football player creates concerns about speculation in the Ultimate Team transfer market, EA can react very quickly to protect the game's economy. And that is absolutely the right thing to do.So why does restoring a basic feature for loyal players who have been buying your games for 15 years seem to take months, with barely any communication?Perhaps EA could dedicate a little less attention to Ultimate Team and microtransactions, and a little more to the players who simply enjoy playing football with their friends.Not everyone is interested in spending hundreds of euros on virtual player cards.And frankly, after all these years, I feel like FIFA has been getting progressively worse. Give me FIFA 17 with updated squads and kits, and I'd happily play that instead of FC 27.We're not asking you to reinvent the game. We're simply asking you to let us replace "Player 1" and "Player 2" with our PSN profiles and SAVE OUR RESULTS.That's it. A feature that already existed and worked perfectly fine.It's extremely disappointing that we have to repeatedly request something so basic after paying 80 Swiss francs for another annual release.Please stop overlooking local multiplayer players simply because we aren't constantly spending money in Ultimate Team.We've been supporting this franchise for years. The least you could do is acknowledge the problem, tell us whether you're actively working on a fix, and provide a realistic timeline.Two months is long enough. Please fix this, EA. Your loyal players deserve better.

Forum Discussion

Unable to create or rename player profiles in Kick-Off

Recent Discussions

Hall of FUT – Unleashed League disconnecting immediately after kick-off.

EA SPORTS FC 27 – Severe Input Delay and Sluggish Gameplay on One EA Account PS5

I’ve been disconnected 2 times from HOF:Unleashed

local Kick-Off profiles and head-to-head statistics

Unable to create or rename player profiles in Kick-Off