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Bukoviak's avatar
Bukoviak
Newcomer
2 hours ago

Why playing from Poland always on german servers?

Hello EA Support,

I am experiencing persistent matchmaking and connection issues in EA SPORTS FC 27.

I play from Warsaw, Poland, but I am repeatedly connected to German-based game servers or matchmaking sessions, resulting in higher latency and noticeable input delay.

My setup:

  • Platform: PlayStation 5
  • Game: EA SPORTS FC 27
  • Game mode: Ultimate Team – Rivals and Champions
  • Internet provider: Play
  • Connection: Fiber optic, wired Ethernet
  • Router: Play Box 5
  • NAT Type: 2
  • Typical in-game ping: 30–40 ms

My main concerns:

  • I frequently experience delayed player reactions and input lag.
  • My ping fluctuates during matches.
  • I regularly get matched with German players.
  • I would like to understand why the matchmaking system does not consistently connect me to the closest and most suitable European game data center.

Could you please investigate:

  1. Which EA game data centers are being used for my matches?
  2. Whether there is a routing or matchmaking issue affecting players connecting from Warsaw, Poland.
  3. Whether my connection can be routed to a more suitable data center with lower latency.
  4. Whether there are any known issues affecting Play internet users in Poland.

I would appreciate a technical investigation rather than general troubleshooting advice.

Thank you.

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