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xx13t8zzuqkb
Newcomer
5 days ago

Xbox Series X version suddenly looks like old-gen after playing on Xbox One

Hello,

I'm experiencing a strange visual issue on Xbox Series X.

A few days ago I launched EA FC 27 on an Xbox One using the same EA account. After returning to Xbox Series X, the game started looking significantly worse.

My observations:

  • The game is installed as the Xbox Series X|S version.
  • File Info shows:
    • Gen: Scarlett
    • ConsoleType: XboxGen9
  • Game version: 2.1.141.46637
  • No pending updates.

Symptoms:

  • Match presentation looks similar to old-gen.
  • Pre-match stadium sequences appear simplified or missing.
  • Replays and animations appear reduced.
  • Lighting transitions seem less advanced than before.
  • Pitch and overall image quality appear noticeably worse.

Additional information:

After reinstalling the game, the first match looked correct. Player cards, pitch detail, lighting and overall visual quality appeared significantly better.

However, during that same match, visual quality suddenly seemed to downgrade. From that moment on, all subsequent matches looked worse again.

Troubleshooting already performed:

  • Full game reinstall.
  • Removed Xbox One version from the console.
  • Verified Xbox Series X|S installation.
  • Cleared local saved data.
  • Tested on the same Xbox Series X multiple times.
  • No pending game updates.

I am not claiming that playing on Xbox One caused the issue, but the problem started immediately after using the same account on Xbox One and then returning to Xbox Series X.

Has anyone experienced a similar issue with image quality, presentation, lighting or current-gen features appearing reduced on Xbox Series X?

Thank you.

1 Reply

  • I literally bought a series s the other day, after playing on an Xbox one x, the image quality is awful. All the lines are jagged and pixelated, I don’t know if it’s something to do with hdr or not. I have a 4k hdr tv and my display settings are 4k uhd at 60hz on Xbox and I’ve allowed hdr10