Forum Discussion

MODY_albooot56's avatar
1 day ago

Disconnected from online draft

I was winning and there was less than 10 minutes left for me to win the 4th game in my draft and the game kicked me out because I just paused the match.

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    I’m sorry to hear that you’re experiencing repeated disconnects from Draft matches.

    Please start by working through the steps in our Troubleshoot EA SPORTS FC™ connection issues guide to see whether they help stabilize your connection.

    If the disconnects continue, could you also provide the following details?

    • Gamertag/Usernam
    • Platform
    • Approximate date and time of the most recent disconnect, including your time zone
    • Connection type: wired or Wi-Fi
    • Internet Service Provider (ISP)
    • Country/region
    • Exact error message you receive, if any

    Thanks!