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Asaftalasazan's avatar
Asaftalasazan
Seasoned Novice
1 month ago

FC 27 disconnects every match, but Xbox stays online with good wired internet.

I’m having a persistent connection issue with EA Sports FC 27 on Xbox. Every time I play online, especially Division Rivals, I either start lagging badly and disconnect or get kicked from the match because the game says I lost connection. My Xbox stays connected to the internet the entire time, and I do not have this issue with any other games. I played 5 online matches and disconnected or lagged out of all 5. I am using wired Ethernet. My Xbox network test shows 93.5 Mbps download, 24.2 Mbps upload, 21 ms latency, and 0% packet loss. My EA Connection Quality Report shows around 95/100, 16.7 ms average ping, 1.73 ms jitter, and 0.03% packet loss. My recent matches are rated around 91-98/100. My NAT currently shows Moderate, but I have previously gotten it to Open and the same problem continued. I have restarted my Xbox and router, fully closed and reopened FC 27, cleared my Alternate MAC address, and tested my connection multiple times. My Xbox remains online and other games work normally. Has anyone experienced this or found a fix?

2 Replies

  • I found a fix for it. It was happening to me all matches i thought my Internet was bad. If you are using ethernet switch to Wi-Fi  and if using wifi switch to ethernet that will work. Otherwise its the game that's faulty.

  • Asaftalasazan's avatar
    Asaftalasazan
    Seasoned Novice
    2 days ago

    my ethernet wire is connected to a switch that is connected to the router. what can i do?