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N0ise4's avatar
N0ise4
Newcomer
2 days ago

I got Hacked and they take atleast 300k coins from my account .

I was playing Ea fc 27 yesterday and everything was fine . Today im logging into a game then i see i have only 5k and my tradable players are in the transfer list. I didnt do it so im assumed someone have hacked my account. Then i look on my trusted device and i see a someone logged into my account from Frankfurt when i live in Poland. So im asking to simply return my coins bcs i have around 300k to 320k Coins in my account before the hack . I even have screen of the evidence . So simply just help me . 

discussion

5 Replies

  • jakezachliam's avatar
    jakezachliam
    Newcomer
    5 hours ago

    The exact same thing has happened to me. I live in England and someone logged in from New York and took 200k off me and sold my tradeable players. I saw my Rodrygo had been sold for 5k when his market value is roughly 12k

  • IDavieboyI's avatar
    IDavieboyI
    Newcomer
    6 hours ago

    Same thing here

    I'm based in the UK and login history from USA and Tunisia. Lost around a million coins in players / coins in the club 

    Logged a ticket 2 days ago and nothing, currently banned from the transfer market so can't even buy players to try and build my team. 

    Ridiculous that something like this happens and now I'm being penalised by EA's inaction. 

    How long will it take to investigate, the case shows as 'transferred'? EA_mplsnow​ 

    Just want to play the game properly 😭

  • TurbiniAsesini's avatar
    TurbiniAsesini
    Rising Newcomer
    1 day ago

    Same thing here. I opened a ticket, hopefully they can help 

  • bobby34589's avatar
    bobby34589
    Newcomer
    1 day ago

    The exact same thing was just happended to me I was playing yesterday perfectly fine and I logged in there about 20 mins ago and all my Tradeable players are gone and all my coins 

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey N0ise4​,

    Sorry to hear someone else had gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account back under your control.

    After that you'll need to get in touch with our support team by using the Contact Us button at the bottom of the page to help recover the account itself and see if it's possible to recover the lost content. I'm afraid we don't have the necessary tools here on the forums to address this with you. 

    If you're receiving pushback from the NextStep bot, feel free to use this web form instead. Thanks! 

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