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352mvf6oyt4u's avatar
352mvf6oyt4u
Seasoned Newcomer
1 day ago
Solved

A great injustice.

.Hello, I have a son with cancer. He loved playing Off-Sea Mobile. Yesterday, his account was blocked for three months because he logged into the game on two devices. This has really ruined his morale and he is very upset. I ask the developers to look into this issue so that justice is served because maybe a small bug can cause a serious problem in someone's phone. My email: [edit: email address removed]

  • 352mvf6oyt4u​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.

5 Replies

  • 66oqx6n80pnr's avatar
    66oqx6n80pnr
    Seasoned Traveler
    1 day ago

    Stop lie and come with this imaginated sad storys, you did use a third party program or tryed 100%. No sorry 100000. Cheater.

  • 352mvf6oyt4u's avatar
    352mvf6oyt4u
    Seasoned Newcomer
    1 day ago

    This is not a lie. Email me your number and I will send you proof. 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    352mvf6oyt4u​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.

  • 352mvf6oyt4u's avatar
    352mvf6oyt4u
    Seasoned Newcomer
    21 hours ago

    But they are indifferent. I applied. What is my sin? I played this game for months and finally it got locked.