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23zslhgwp5z2's avatar
23zslhgwp5z2
Newcomer
2 days ago
Solved

My account was hacked!!

Hello team at ea sports

My account was hacked when I was busy studying for exams and when I got got back my entire progress was lost please help

It was 124 last time I checked 

  • Hey 23zslhgwp5z2​, 

    Sorry to hear someone else seems to have gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    Once you've gone through the steps linked above, you can use the Contact us option at the bottom of that page or create a case here to get in touch with the support team so they can help with the account recovery.  

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey 23zslhgwp5z2​, 

    Sorry to hear someone else seems to have gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    Once you've gone through the steps linked above, you can use the Contact us option at the bottom of that page or create a case here to get in touch with the support team so they can help with the account recovery.