Forum Discussion

z3eq6v7614d3's avatar
z3eq6v7614d3
Newcomer
30 days ago
Solved

Account locked but no penalty visible

Hello, I can't log into my account. It says "Account locked." However, no penalties appear in the Penalty History section. Was my account unfairly locked for security reasons? Please check. 

  • Hi there. We're not able to help with banned accounts over the EA Forums. You'll need to submit a dispute by following the instructions in this article. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hi there. We're not able to help with banned accounts over the EA Forums. You'll need to submit a dispute by following the instructions in this article. Thank you.