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andyrcon's avatar
andyrcon
New Novice
1 day ago

Adds problem

I’m using an iPhone 12 if that makes any difference.. adds watch through to the end then I cat close it to redeem the reward.. a section of the screen is cut off.. I gotta shut the whole game down and try again

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there — does this happen with every ad on your device, or only the ones for games? Also, which default web browser do you use on iOS, and is it fully up to date? Have you already cleared the cache data, just in case? 

  • andyrcon's avatar
    andyrcon
    New Novice
    12 hours ago

    It’s happening with every add on fc mobile.. I only play one game and don’t watch any other ads..

    default I use safari and every app plus iOS is updated.. I deleted all cache browser history etc still having the same problem..

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