I’ve now experienced two mid-match crashes—one in the Code Neon event and one in the new UCL Road to the Finals event. These occurred within the space of 30 minutes after the app update with the UCL event and definitely wasn’t a result of my internet connection (which remained uninterrupted and has never been an issue in the past). Anyone else experiencing issues? [Note: I run the app on an iPad with the latest iOS update.]
just sent one, thank you.
Sadly, it still doesnt work. It works only when I play with commentary turned off. I hope the team finds a solution to fix this issue. It has been in the game for a while now. Thanks.
Community ManagerHey there. Thanks for reporting these issues. Can you please clear the cache data and check if you have enough free storage on your iPad? Try the troubleshooting steps for EA mobile games on iPad and let me know if that helps.
Happened yet again. Each time I’ve had a lead in the new UCL event in Legendary mode and have been playing keep away from the AI when the crash happened. Totally bizarre because the app functions fine otherwise (which leads me to believe that it’s not simply my device). Would love it if, for once, EA would actually respond when I go to the trouble of posting legitimate issues with their product.
And again. Everything else about the app is working fine. But this is the third time in five tries that a match in the new event has crashed the app.
Just happened again. Grrrr.
